We'll do everything we can to make sure we do better in the future. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. How many times can you use PayActiv in a pay period? while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. We're working on your case. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Sign up for our daily newsletter for the latest financial news and trending topics. Join today. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. PayActiv advances wages that workers have accrued but haven't yet received. App Store is a service mark of Apple Inc. :). We may receive compensation from our partners for placement of their products or services. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. Its also one of the few cash advance apps Ive reviewed that offers cash advances. Hi Clechelle,We sincerely apologize for your negative experience. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. We always try our best to do our job well, and your kind words make it all worthwhile. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. Shes the best and everyone should be more like her. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Hi there,We sincerely apologize for your negative experience. New York, NY, 10016. Indeed Featured review. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. Was never asked what the issue was. The app is high-rated on the App Store and Google Play store. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. Payactiv's financial assistance program provides employees with an opportunity to consult with professional coaches and get advice on saving, budgeting skills, debt management, and more. Very helpful, understandable and fast. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Consider another cash advance option if your employer isnt enrolled. Compensation may factor into how and where products appear on our platform (and in what order). This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. The PayActiv app uses secure encryption and transmission technology to protect your data. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Replies to negative reviews in < 24 hours. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. Find her on Twitter, @DawnAllcot. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. Have a blessed day. Thanks to both of them for getting this resolved n the excellent customer service. Run! Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. These offers do not represent all available deposit, investment, loan or credit products. Beware Dont Use. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? We always try our best to do our job well, and your kind words make it all worthwhile. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. eToro Review 2023: Is It the Right Trading Platform for You? Private company. As a Certified B-Corp, Payactiv meets the highest standards of social and environmental performance, transparency, and accountability, helping you thrive today and plan for tomorrow. Hi Connor,Thank you for taking the time to write a review about your experience. No credit check, consistent income in the past 2 months from the same employer. 2023 Trustpilot, Inc. All rights reserved. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. We always try our best to do our job well and your kind words make it all worthwhile. Hi Victor,We sincerely apologize for your negative experience. Founded in null . If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. We always try our best to do our job well, and your kind words make it all worthwhile. Have a blessed day. We spend all day researching the ever changing landscape of HR and recruiting software. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. EWA has not worked for a while. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future Customer service is rude!! Have a blessed day. Like Empower and PayActiv, Dave also offers money management features. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. We'd like to turn this around ASAP. Have a wonderful day ahead! 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. :). Have a blessed day. This is maddening. View our transaction pricing details. One of our representatives will be reaching out to you shortly. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. One of our representatives will be reaching out to you shortly to assist you. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. Have a wonderful day ahead! :), I cannot say enough about Devon and Grace. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. I give up, too much effort for a service that is too easy to live without. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. All five stars is for Ned not this company.I've been having an issue since Feb 10. If I have any future issues, I know I will be taken care of. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. Davis M was very helpful. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. Advice to Management LoanPro is a core lending software which specializes in the servicing of loans. . If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. 1 Standard rates for data and messaging may apply from your wireless provider. We'd like to turn this around and resolve your issue ASAP. 1 Standard rates for data and messaging may apply from your wireless provider. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. Up to 2 days early deposit of your paycheck2. Feb 16 I finally get connected to Ned. The . We believe that building a financial technology business requires more than great technology and amazing design. We always try our best to do our job well, and your kind words make it all worthwhile. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. He was very knowledgeable and suggested the best way to access my money the fastest way possible. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. . Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. so i contacted pay activ due to some account issues. Payactiv uses time and attendance data to provide earned wage access to employees. Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. If youre considering using Payactiv, here are a few things to know. Learned alot about financial stress and that I was not alone. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. Hi Tasha,We sincerely apologize for your negative experience. Companies can ask for reviews via automatic invitations. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. CONS. Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. One of our representatives will be reaching out to you shortly to assist you. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. Get connected with multiple lenders you might qualify with even if you have bad credit. Explained my issue & he definitely assisted what agent Jane E messed up on. I love this guy!! Hi Contrast,Thank you for taking the time to write a review about your experience. I just being honest tho this company is no good. Otherwise, read on! She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. One of our representatives will be reaching out to you shortly to assist you. Hi Loretta,We're glad that we could help you resolve your issue.

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