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hctra customer service

.script("/js/multiple-select.js").wait() Dont have an EZ TAGaccount? } color: #376d7d; It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. Elite 2023. HCTRA Harris County Toll Road Authority Your job seeking activity is only visible to you. Click here Ability to use sound judgment, coming to logical conclusions. Where We Are a Service Provider. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. How can I pay my Harris County Toll Road Authority bill? If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. RT @HCTRA: Today's the day! HCTRA - Violation Collections Department/Collections. How is the BancPass Toll Sticker program different from other toll tag programs?? If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. Hilton Honors Number. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. If you need assistance, please contact Customer Service. Harris County Toll Road Authority - Yelp The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Meeting daily, weekly, and monthly production objectives. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). Harris County Toll Road Authority United States employs 171 employees. queue.script("/js/bootstrap.min.js").wait() This is an error with the Toll Operators billing system. How do I contact customer service? color: #376d7d; Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. The amount of a reload includes a $2 fee. 3872. color: #203f48; BancPass posts tolls as they are charged to the account. 281-875-EASY (3279) You may visit their website or send an . Houston, TX 77040. https://wprod-m.hctra.org/TranslationDisclaimer#! Get email updates for new Customer Service Representative jobs in Houston, TX. x We use cookies to ensure that we give you the best experience on our website. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. And Use The Features That www hctra org login Offers On Their Portal. 2555. background-color: #376d7d; You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Mon Friday 7:30 AM 5:30 PM. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. background-color: #203f48; The best way to manage your account is by downloading the app. Use the EZ TAG lanes today! 77401 Listed below are our top recommendations on how to get in contact with EZ TAG. I have worked here for over 3 years and I have the utmost love and appreciation for this company. Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC } Stuart Pe-Win - Chairman - Haddington Central Tenants and - LinkedIn The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). Join to view profile Harris County Toll Road Authority . background-color: #376d7d; 2277 Plaza Drive, Suite 600 I missed two days of work, but she was so nice to call me and check up on me. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. Join to view profile . TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. We have over 1,000,000 users and companies will listen to us. You Will Find Thewww hctra org loginTop Links Here. Unpaid tolls may result in additional fees and penalties, including issuance . .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. . Also note in the email your BancPass Toll Sticker number. BancPass service fees may also apply. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. If i have to pay somthing place contact me. Contact Phone. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. Referrals increase your chances of interviewing at Harris County by 2x. Please put the word VIOLATION on the subject line. Howeveryou identify and whatever your background, we encourage you to apply today. HCTRA Harris County Toll Road Authority As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . DONATE NOW! You'll need to update your log-in credentials. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. Resource Staffing s team has not let me down once with our staffing needs. You are about to be logged out due to inactivity. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . You can try any of the methods below to contact EZ TAG. Verify to immediately update business information, respond to reviews, and more! } Get a free Virtual Credit Card to signup for Subscriptions. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. They are always available to assist and have a conversation. No minimum balance required. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. HCTRA cares about your comments & concerns. Sugar Land, TX 77479. Full Name. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. You may notice that you have taken trips that have not posted to your account yet. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. Users can view their account balance via the BancPass phone app. Experience in a law office, collections environment, or tax office preferred. They charged my account 2 times within the same minute . Call Center HCTRA Job Bellaire Texas USA,Customer Service/HelpDesk LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. HCTRA Assistant Dispatcher 1st and 3rd Shift HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Login - Harris County Toll Road Authority Reach out to the HCTRA team using the information below. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. preview. I can't find my paper bill. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Houston, Texas 77021 You can pay for a Toll Violation Invoice you received in the mail online. Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . border-color: #376d7d; Please be ready to provide the vehicle . .hmg-jb a:hover, .hmg-jb a:focus { Log in to manage your EZ TAG account. With the BancPass Toll Sticker you pay the lowest toll fee on the road. HCTRA Harris County Toll Road Authority Login | TxTagStore Site The latest complaint credit bureau reporting was resolved on Jan 21, 2013. Ability to speak and type at the same time. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Managing your EZ TAG account just got easier. If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. Contact EZ TAG | Fast Customer Service/Support 2023 - JustUseApp See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. Visit the Career Advice Hub to see tips on interviewing and resume writing. As Texas slashes tollway fines, Houston drivers are faced with - Chron Business operations will resume Tuesday, January 19. Dave DeBlasio - Image Review Trainer, Harris County Toll Road Authority For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. Harris County Toll Road Authority Salaries - CareerBliss Log in to manage your EZ TAG account. var jb_url_lower = jb_url.toLowerCase(); Must be able to adapt to dynamic, quickly changing telecommunications environment. No endorsement has been given nor is implied. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. Customer Service Hours .hmg-jb-bg-primary { 1st. } Open an account. Purchase your BancPass Toll Sticker online or at participating retailers. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. It is also up to the User to adhere to all Toll Operator requirements. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Overview of CSC complaint handling. John Barrera - Bilingual Customer Service Representative - Harris The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Last Modified May 6, 2020. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . It is now July 21, and still no transponders. Mar 01 2023. Funds are available immediately and you may drive the road after reloading. Monthly statements allow you to view your account activity. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. Unfortunately, you can only buy them at state stores or order them online. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. This Is How You Can Easily Access The www hctra org login. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. Contact - Drive288 Express Lanes I try to cancel by Phone but i cant make it color: #376d7d; } First, please verify that your account was in good-standing at the time of the invoice of violation. var checkSSL = function() { SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. For questions about the Grand Parkway, . The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Published on: May 6, 2020. or by texting the word BALANCE to 866.978.5061. San Antonio, TX. Answering inbound calls and assisting callers with EZ Tag questions. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . Harris County hiring Customer Service Representative - Compliance They work really hard to support us and it shows. 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. Toll Operators have different rules, laws, and requirements for driving their roads. HCTRA Harris County Toll Road Authority Harris County Toll Road Authority Employee Reviews for Customer Service Prevent apps from taking your money without permission. var queue = $LAB Ability to problem solve, organize, and prioritize assignments to meet deadlines. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. background-color: #376d7d; BancPass does not require a minimum balance be maintained. Check your account activity. I ordered our transponders on July 3, 2020. W. - Leading role in building up and improving . Chicago, Illinois. Contact Us. .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { Ability to comply with office training requirements. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Pay your Harris County Toll Road Authority bill - doxo Password reset instructions will be sent to your email address if it has an associated account. Also Known as: HCTRA. .hmg-jb-alert-info, .hmg-jb-alert-success { US. In addition to this page, follow us on Twitter to get the latest news and updates! As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Job: HCTRA VEC - Violation Collections- Downtown | Entry Level Jobs Get started today. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. HCTRA Employee Reviews for Customer Service Representative - Indeed TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. - Leading role in assigning and receiving I.T. Mobile:832.725.5443 When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. } Simply call the customer service department at 866-978-5061. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. Last Modified May 6, 2020. Please read this page for more information on HCTRA.org's language translation. window.location = location.href.replace(/^http:/, 'https:'); .hmg-jb .apply-progress-bar li.active > a:before { 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Job Description Collections Violations Dept. . Login. You may visit their website or send an email request by clicking HCTRA Email Support. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. Contact Us - Hilton - Hilton Customer Support As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Travel Tools. Last Modified May 6, 2020. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. For EZ TAG account holders, Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . Discover which options are the fastest to get your customer service issues resolved.. High School diploma or equivalent required. Roadside Assistance. If you continue, you agree with our policy statement. .hmg-jb-panel-body { Be safe from hackers and unwanted bills. Saturday 8:00 AM to 4:30 PM. } . www hctra org login - Tecdud.com Customer Service. Harris County Toll Road Authority. } Zero stress. You can contact them directly by phone at 281-875-3279. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. We'll be seeing you at 6:30 p.m. at Sherman Elementary! Save my name, email, and website in this browser for the next time I comment. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . Manage all your bills, get payment due date reminders and schedule automatic payments from a single . var __noconflict = true; This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Jan 2023 - Present2 months. No endorsement has been given nor is implied. This is not an error with the BancPass system. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. All Rights Reserved. Wasn't able to add my car due to an unspecified error. 2/14/2018. (Enter less keywords for more results. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. Position requires ability to work in a very structured environment with a diverse workforce. Login to your EZ TAG account. 281-875-3279. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do?

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