I said to Ade [Rawcliffe, ITVs group director of diversity and inclusion], I think its a good thing, dont you? We use that internally as a bit of a mantra. But McCall, guided by her mentor, Caroline Marland, Fleet Streets first female advertising director, soon had the cash-registers ringing. Yes, well, do you ask Willie Walsh [the former chief executive of British Airways-owner IAG] that? She is also ferociously well-organised. There's no point building a strategy by just sitting in an office with a lot of directors and consultants, it just doesn't work. Its not good for anyone when someone is not working out and identifying that and working as a business partner to fix them. Job: chief executive, Guardian Media GroupAge: 47Industry: publishing, broadcasting, digital mediaTurnover: 502.1mStaff: 4,314Salary: 498,000 (inc benefits) (2008 . Carolyn McCall is Chief Executive of Guardian Media Group plc, which comprises: Guardian News & Media: the Guardian and Observer newspapers and the guardian.co.uk website. Ad revenue . One of McCalls first acts when she arrived at ITV in 2018 was to set up a diversity and inclusion council, copying a successful strategy she had used at EasyJet. Passionate about all things People, Talent, Recruitment & Resourcing. I had a long chat with my chairman and I said theyre going to accuse me of tokenism, theyll say were just reacting. Its the way you can hear whats actually going on on the ground, she said. Thats what drives me and keeps me motivated. After some months, I received an e-mail from an Irish pilot based at Charles de Gaulle airport. We've just signed a big ad tech deal and we're still the largest broadcaster by a mile in commercial TV, we have mass audiences that are doing very well but doing that ad tech deal is going to be quite an important thing to deliver. But Dame Carolyn McCall, who was yesterday named as chief executive of ITV, has done it all for real. In my head, I really struggled with it, McCall said. This has been easyJet's headquarters at London Luton Airport in Bedfordshire since 1995. Carolyn is Vice President of the French Chamber of Commerce in Great Britain, having joined the board in November 2012. I don't think I knew but I was brought up abroad and there was a program on TV called Police Woman with Angie Dickinson and I remember thinking I want to do something like that, because she was really strong and dynamic. What do you see as your biggest career highlights or achievement to date? I'm telling you that because I think it needs, not just the principle and the awareness, it also needs the structure, process and the action to actually drive it forward, otherwise it won't shift. You need to take moments for family, exercise, sport, film, travel. Her appointment as boss of EasyJet in 2010 was greeted with incredulity by some, ostensibly because of her lack of aviation experience. I've learnt a lot and my experience has deepened my leadership thinking if you like, but the thing I know for sure is that you have to get out and talk to your people and customers. The interviewing tells you only so much, no matter how thorough you are. Borrowing on cars balloons to record levels: Some 41BILLION was locked up in motor finance last year - is this a worry during a cost-of-living squeeze? Those areas should be a very important emphasis in HR What you do realise is that there is a huge amount of process that has to be done, which is an essential thing. Her son, David, could not be present since he is currently out of the country. can be about process and not about people. A company has to do a lot of enabling, an individual has to do some, and I think Government can do that financially. Ive learnt a lot and my experience has deepened my leadership thinking if you like, but the thing I know for sure is that you have to get out and talk to your people and customers. EasyJet boss Dame Carolyn McCall to take the helm at ITVon Easyjet boss hotly tipped to be new ITV chief executive and BIG SHOT OF THE WEEK: She piloted EasyJet into the FTSE, and EasyJet shares tumble as it is hit by 236m loss due to weak What you need to know each week: Listen to the This is Money podcast, 'The Beast' British-built Rolls-Royce appears on Top Gear in 1998, How to find out how many stars Uber drivers have rated you, TikToker reveals Asda to leave your vehicle smelling 'lovely', Skoda gives drivers tips on how to travel with dogs, Dacia's new Jogger estate transforms interior space into a bedroom, See Prince Philip's Land Rover that sold for record amount. Thanks very much Perrin. Where do you think we are now with flexible working? ITV Carolyn McCall Talks Jeremy Clarkson Meghan Markle Impact - Deadline Jeremy Clarkson Column Has Not Impacted ITV Brand, Says CEO Carolyn McCall At ITV, she will receive broadly the same as Crozier. If you don't want to spend time with the people you recruit, then why should anyone else want to. It was a big moment selling 50 percent of it and having a 800 million in the bank. Although we possess proven experience in global corporations, we are proud to be a small to medium sized enterprise. This thing about positive action has been quite a big galvaniser internally.. She has been the chief executive of ITVsince 2018. Her reign coincided with some decisions that turned out to be disastrous, including spending 80 million on printing presses when the paper moved to the Berliner format. McCalls advice to leaders looking to emulate her success as an advocate is to create strong employee groups who can speak up for the underrepresented, listen to them, and develop clear and concrete plans in response to what you hear from them. I have been talking about it for some time and remember having a conversation with Gordon Brown about this, but it just doesnt seem to permeate within Government. inspirational, insightful and warmly written. We've also got a large studios business that sells content right around the world not just to ITV and we are growing that. Its about speaking in order to learn and understand, rather than speaking without thinking, she said. Of course its not the same, but there are some similarities because its about equality. can be about process and not about people. Rawcliffe had been head of diversity within ITVs commissioning business. A policeman mock kneeled on Banjos back, echoing the murder of George Floyd. In response, the company launched a diversity and inclusion acceleration plan last July. Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. More companies need to think about returning to work induction programs. Change is happening on screen too. I do all my phone calls, do all my emails before I even walk in the door of the office. Everyone is now aware of it, so what has really shifted is the awareness around diversity whether that's around disability, BAME, LGBT or whether that's around gender. At the time there were only 3 percent of female pilots in the worldwide pilot population; it was so low. Michael O'Leary, the CEO of rival Ryanair, said the airline industry would have been poorer without her; "I clearly underestimated her and I was proved wrong. Linda Walmsley is a professional interviewer and business owner of UK recruitment search and selection firm, Walmsley Wilkinson Associates. Its quite bold, going into a market which Netflix has already been in for eight years but its not Netflix. Ofcom ultimately concluded the incident didnt breach any rules and didnt pursue the complaints. We operate ethically and transparently, continually focusing on achieving delivery, whilst always demonstrating exceptional customer service. I think the difficulty is making it work in busy environments. "It was startlingly shocking, I thought it was shocking," Carolyn McCall, ITV's chief executive, told Yahoo Finance UK. Watch: Diversity's Black Lives Matter performance on Britain's Got Talent, Read more: The EMpower Top 50 Advocate Executive Role Models 2021, It was startlingly shocking, I thought it was shocking, Carolyn McCall, ITVs chief executive, told Yahoo Finance UK. I started in July 2010 and it was in meltdown everywhere operationally, customers, all the people. But, bluntly, you need to be educated. For McCall, who ran EasyJet (EZJ.L) and the Guardian Media Group before ITV, championing underrepresented groups has come more or less naturally. Dismissed as a media luvvie by Ryanairs Michael OLeary when she arrived, she restored staff morale, delivered four successive years of record profits, and piloted EasyJet into the FTSE 100 index. Carolyn McCall | Business | The Guardian I think if HR are not embedded, they don't really understand the business, if they only understand HR and they're not really in tune with the business, then I think that that's where it fails. .st0{fill:none;stroke:#453C37;stroke-width:2;} We do not allow any commercial relationship to affect our editorial independence. Property body publishes guidelines for homeowners considering installing it, Government pushed to ease rule stopping 'pension recycling' for tax gain - as critics say it harms older people who return to work, MARKET REPORT: Airline stocks fly higher as German carrier Lufthansa returns to profit after torrid time during pandemic, As chip designer Arm chooses to float in US Ex-chancellor warns London stock market now 'less attractive', Leonardo DiCaprio and Kim Kardashian quizzed by FBI over links to fugitive financier. Yours sincerely Captain XX. I know this is probably not a very popular thing to say and I know its not very scientific because you can do assessments and psychometrics, but actually I believe your instinct is important about what that person is really going to be like to work with. Its so important to listen to them about what they think because they tend to be much closer to the customer end experience. Addressing the now-disgraced Sun column from the Who Wants to be a Millionaire? I'd rather be accessible and make time for people because I think you get much more out of that. I dont experience sexism and if I did, I wouldnt tolerate it for a minute, she said. ITV CEO Carolyn McCall Raises Cost Of Living Concerns - Deadline Some viewers were horrified. "The number of emails we got shocking." ITV stood firm in the face of. Carolyn McCall says she has acquired 'about five years' experience in eight months' in her new role as easyJet chief executive. I am really clear about this, because I think a lot of H.R. Our clients tell us they enjoy working with us highly experienced, business savvy, trusted advisors, talent finders, problem solvers, results focused, collaborative, ideas people who engender confidence. Carolyn McCall was a non-executive board member of the Department for Business, Energy and Industrial Strategy (BEIS) from 2017 to 2020. Although her pay fell to 1.5 million in 2016, from 6.2 million the previous year, she has earned around 30 million since she joined in 2010. Its quite bold, going into a market which Netflix has already been in for eight years but it's not Netflix. At the time there were only 3 percent of female pilots in the worldwide pilot population; it was so low. BP and Shell shares have bounced 45% in a year and pay big dividends, but will they be held back for not being green? You have to be clear headed and have a clear vision but its the people in an organisation that will make the vision a reality. What were your career aspirations when you were younger? We had to do lots of things from scratch because it wasnt even really on the radar there in 2010. CEO Carolyn McCall flagged the likely Brexit impact earlier this year in a warning about the effect that the U.K.'s exit from the European Union was having on advertiser confidence. Read more: The EMpower Top 100 Ethnic Minority Future Leaders 2021, I dont even know that that means, Im not being funny, I dont actually know what that means, McCall said when asked how it felt to be a leading diversity and inclusion advocate. This is due to the "virtuous circle" that more ITVX shows will create, explained McCall. My very first job was actually teaching. It's about differentiating the brand and being very distinct. Some claimed the performance was racist to white people. We have to be representative on screen as well as off screen. This was just nine months in and I thought okay theres still quite a lot to do but were on our way, because when the pilots tell you things are getting better than you really know they are. Looking forward to your next one! Delighted you enjoyed the article. If I go back to the Guardian days, I think about launching the Guardian web sites in 1996, which came on the back of launching Wired magazine in the U.K; that was massive. She has also been a member of the Royal Academy Corporate Board for the last four years, and in September 2014 she joined the Burberry Board as non-executive director. [8] She was said to prefer a "pragmatic approach to human resources rather than politically correct niceties". Its the way you can hear whats actually going on on the ground, she said. This was just nine months in and I thought okay there's still quite a lot to do but we're on our way, because when the pilots tell you things are getting better than you really know they are. What I hear repeatedly is once you have your second child and you're looking at childcare, it becomes very expensive, because you're paying for that childcare out of your taxed income and you're often paying two taxes because if you have a nanny or extra childcare support, you're paying tax on that as well. Im at ITV now and I feel very proud of the creative output and the impact we have on society and culture. We understand that in order to achieve business growth you need the right people, processes and technology in place. But, bluntly, you need to be educated. We have an example of a successful job share here for the two heads of daytime. Dame Carolyn McCall, CEO of easyJet, the low-cost airline, has no office to call her own in the large, very orange building known as Hangar 89, where we meet. People have changed, structures, the world has changed. A month later, McCall promoted Ade Rawcliffe to ITVs board as group director of diversity and inclusion. All I would say is I think that I have only ever done it one way and you know me well from my past. Carolyn is leading the ITV strategy to be More than TV and is focusing on three key areas: strengthening the integrated producer broadcaster; growing UK and Global production and creating a scaled Direct to Consumer business. It's about developing people, spotting the gaps, spotting the problems, exiting people when that's necessary but in a really humane way. McCall was a non-executive director of Lloyds TSB (20082009), New Look (19992005, a position to which she was reappointed in 2010); and Tesco (20052008), a position from which she resigned after Tesco sued The Guardian for libel. If I know people who theyve worked with, I will sometimes ask what would X say about you. But we felt our talent was being attacked.. But her lack of personal CEO space is not . At ITV, we are quite advanced because we have had to be from an on screen perspective. I believe people find it incredibly painful financially to come back to work, especially middle management. I think intuition and instinct are real skills and are important. But its very nice for ITV I think.. I think I flourished in a meritocracy. ITV is a very warm and quite welcoming environment, McCall said, but the council helped management identify areas of disparity and highlighted how the organisation could be doing more to promote BAME individuals to senior leadership positions. So that was the What, it was the culture of the Guardian and the purpose of the Guardian; the fact that it was very flat and if you were good at what you did, you had views and you proved yourself, then it was a meritocracy and I loved that. Do you think workplace diversity has now become embedded or is there still a lot more work to do? It is already the largest global producer of unscripted (entertainment) programmes. ITV CEO Carolyn McCall Says They Were Outbid For U.S. Open Final - Deadline Advantage of being late mover may mean ITV avoids lessons gleaned from fall of big US. They talk about women coming back to work, they talk about gender equality, they talk about the pay gap, which is constructive. When I get asked to do speeches and especially when I have been asked to do speeches to women who are rising in their careers and they want top tips, then I look at something I did for WACL (Women in Advertising & Communications, London) 20 something years ago and what I said there was use every piece of technology you can, to find the balance in your life so that all the juggling becomes easier. Dame Carolyn McCall - GOV.UK What lies ahead for ITV's new CEO Carolyn McCall Friday, 5th January 2018. Ill never forget merging The Observer and The Guardian and also when I sold Auto Trader to Apax and got a load of money for the Guardian. Youve got children? If you click on them we may earn a small commission. Will the rest of 2022 be better for investors and can the UK market continue to outperform? ITV chief Carolyn McCall talks hiring tactics, leadership strategies I implemented the female pilot initiative with a close colleague. However, in terms of general leadership, then in my view youve got to listen to people, find out what they think about where they work, what they do, how they do it, find out about their customers, the viewers, the passengers whatever it might be. Youve got children? Weve got a lot to deliver while were also dealing with all the Brexit issues and the economic issues that come out of that. That doesnt move anything forward. Carolyn McCall (born September 13, 1961), British entrepreneur | World In 2014, she was awarded a Doctor of Science Honoris Causa by Cranfield University in recognition of her outstanding contribution to the aerospace industry and her distinguished achievements in international business and was appointed Dame Commander of the Order of the British Empire (DBE) in the 2016 New Years Honours for services to the aviation industry. [Rawcliffe] and the team have been really good on that and the feedback has been really good because it increases peoples confidence about talking about issues to do with race. Rawcliffes addition to the board has been very good, McCall said. Theres so many good things that I feel very proud to have been associated with. Her promotion made ITV the first FTSE 100 (^FTSE) company with a dedicated diversity director on its board. We're launching Britbox which is the BBC and ITV, a new subscription video service. McCall mastered that complex culture; she wouldn't have risen so far if she hadn't. And maybe that's exactly what easyJet needs as she flies away from Fleet Street's black clouds and red ink in . My team were just extraordinary, they were a brilliant top team. I want to know everything about the business. I realised that we'd cracked the operational issues when I got an email at Easter. Her 2019 base salary was set to increase by 2.5 per cent "in line with the wider employee group". Yours sincerely Captain XX. I will also get other people involved in the process for the cultural fit. Thats because of technology. A company has to do a lot of enabling, an individual has to do some, and I think Government can do that financially. Dame Carolyn McCall said the broadcaster has "handled" criticism of the Who Wants To Be A Millionaire? They were offering rubbish teachers like me a job. Everyone is now aware of it, so what has really shifted is the awareness around diversity whether thats around disability, BAME, LGBT or whether thats around gender. She has helped ITV broaden its BAME recruitment network and helped to educate board members on the issues affecting these communities. host this morning, McCall said she believed her team had "handled it well." Clarkson is contractually committed to one further series of [] "It was startlingly shocking, I thought it was shocking," Carolyn McCall, ITV's chief executive, told Yahoo Finance UK. Just two years into the role and this seasoned business leader has already shaken things up, from restructuring the ad sales team, pumping money into new ad campaigns and lauching subscription streaming service Britbox. After a collector paid a record-busting 600k for a Ford Sierra at auction last week, JOHN MAYHEAD explains why it's an 'outlier', Revealed: The new '23' number plates the DVLA deems offensive and has banned including EU23 OFF and GO23 HEL. There were accusations of hypocrisy when Guardian Media Group used an offshore structure to buy businesses from Emap, in partnership with a private equity firm. .st1{fill:none;} By Ruth Sunderland, Associate City Editor For The Daily Mail, Published: 20:52 GMT, 17 July 2017 | Updated: 09:53 GMT, 18 July 2017, Dame Carolyn McCall was yesterday named as the new chief executive of ITV. I start my day very early, but Ive also been able to drop my kids off at school. Id rather be accessible and make time for people because I think you get much more out of that. Is commercial property a great value investing opportunity? We are therefore doing quite well on screen. Her package which could be worth up to 5 million includes 900,000 basic pay and a performance-linked share incentive scheme of up to 265 per cent of salary, plus a bonus of up to 180 per cent of salary. When I get asked to do speeches and especially when I have been asked to do speeches to women who are rising in their careers and they want top tips, then I look at something I did for WACL (Women in Advertising & Communications, London) 20 something years ago and what I said there was use every piece of technology you can, to find the balance in your life so that all the juggling becomes easier. I said to Ade [Rawcliffe, ITVs group director of diversity and inclusion], I think its a good thing, dont you? Carolyn is the first female Chief Executive of ITV,. P.S. In response, the company launched a diversity and inclusion acceleration plan last July. Actually, that was our role as a broadcaster, to back our talent," McCall said. I can use that as an example of when it works but if you don't have certain elements in place it can cause quite a lot of issues, so it's got to be thought through, it's worked through in detail to be effective. At EasyJet, I set up a women's network and encouraged a LGBT network. I remember being at my newcomer's lunch at The Guardian and Peter Preston who was the then editor had a long conversation with me about why we didn't have a Sunday newspaper at the time, that was 1986 and it was a really good conversation. [24] She was appointed Dame Commander of the Order of the British Empire (DBE) in the 2016 New Year Honours for services to the aviation industry. [Rawcliffe] and the team have been really good on that and the feedback has been really good because it increases peoples confidence about talking about issues to do with race. One thing I know for sure is that if you don't bring people with you and they're not aligned about strategy then actually they just go off and do their own thing. Do you think it would take government legislation to assist women to return after maternity? I think everyone agrees with the concept and that most sensible and good employers will want to be able to give flexibility to its employees. Cowgill House, Gisburn Road, Sawley, Clitheroe BB7 4LH, +44 (0) 1200 401201 It can be hard coming back to work. Its about everyone being treated in the same way and having the same opportunities.. Its about everyone being treated in the same way and having the same opportunities.. You are trying to blend people. How would X describe you. She has helped ITV broaden its BAME recruitment network and helped to educate board members on the issues affecting these communities. You can have an amazing individual who ticks every single box, but if they can't get the team onside and the rest of the team don't really want to turn to them for advice or want their opinion then it becomes very difficult to have a really high performing team. Regulator cleared Mr Morgan . I started in July 2010 and it was in meltdown everywhere - operationally, customers, all the people. More companies need to think about returning to work induction programs. Read more: The EMpower Top 100 Ethnic Minority Future Leaders 2021, I dont even know that that means, Im not being funny, I dont actually know what that means, McCall said when asked how it felt to be a leading diversity and inclusion advocate. She took a Masters in Politics from London University and soon joined The Guardian newspaper on the commercial side, where she began making her name in advertising sales. She was offered a job on Kevin Kelly's Business magazine. But McCalls flight-path to the top has not been smooth. that's very exciting. All I would say is I think that I have only ever done it one way and you know me well from my past. McCall took home a total pay packet of 1.1 million ($1.5M) last . In 1986 she joined The Guardian Media Group, where she progressed from within advertising sales to become CEO. She traces it back to her own experience being a senior woman in the clubby male world of business. Ad sales will drop sharply by 11% in the first quarter, broadcaster warns Dance troupe Diversity took to the stage during the semi-finals of Britains Got Talent last year for a special performance narrating one of the most difficult years in decades. She said, yes its a good thing. CAROLYN McCALL Obituary - Neptune Cremation Service The Royal Society of Television praised ITV for hosting the first ever all Black panel on Loose Women when it was named Best Daytime Programme 2021 earlier this year.