The security information for a secondary account defaults to the information for the primary account unless that has been changed in the secondary email account's "My Virgin Media" account. That was a mistake. 13-07-2022 When you need to get hold of your broadband provider, you need to know the fastest way to do so. This will give us a better idea of what is happening with these disconnections. Along with all of this, it's also explained on the Cancelling my Virgin Media contract help page, with the section in point 3 being called You'll lose access to your Virgin Media Mail service. Sorry, the thinking face was not meant to be sarcastic, apologies if you thought I was. 12:17. 11:36, I have to give my credit card details which I am nervous about, on Virgin Media also maintains a presence on YouTube, however, this is used for promotions and simple guides rather than as a contact facility. . To contact Virgin Media Ireland by post, send letters to the following address: Whether you are unhappy with your Virgin Media contract or have simply found a better deal, handling the cancellation of your service is an important thing to get right, both to facilitate an easy service transfer and to avoid any penalties. If Virgin is found to have been at fault, it is obliged to comply with the findings of CISAS. When I got the phone call on 24 Jan I checked my service via online site and it said the TV was experiencing issues but everything else.Shortly after my broadband internet dropped out (the rooter had turned red) I switched off and in and after a few minutes was working fine. New around here? Many questions can be answered using the FAQ section on either the Virgin Media UK or Virgin Media Ireland websites. They are free if you are on the Gig1 . Using the community forum may give you results in a shorter amount of time than phoning or waiting for a live chat representative to become available. Run Turgs Virgin Media Email Backup on Windows. Can anyone tell me how to set up a new email please. I got through yesterday via the Whatsapp which I think is a very good service. What is the phone number for Virgin Media? You might find exactly what you need right here, quickly and easily. 15:10. Rocketreach finds email, phone & social media for 450M+ professionals. Solved: Live chat? - Virgin Media Community - 5268195 Thanks for your post and welcome back to the Community. Virgin Media has built on UPC's already well-established telecommunications network to become one of Ireland's most popular and fastest broadband providers. I want to upgrade the fibre speed and my current contract is due to expire, so it's actually extra business, but I'm now considering moving supplier. A good starting point for making a complaint to Virgin Media is to simply pick up the phone and call the customer services number on 0345 454 1111 or 150 from a Virgin landline, available from Monday to Friday from 8am to 9pm, or on Saturday and Sunday from 8am to 6pm. 00:53. Thank you for your post. Switching Between Virgin Media & NOW Broadband: How To Guide ?I want to open a new email address not close my Virgin Media account.That being said I really, really have on a few occasions over 18 years.The only relevant part to me in the whole reply was, "The ability to add additional emails has currently been removed, my apologies for any inconvenience this may cause. Virgin Media does not provide customer service by email, but does provide it by phone. . 14:15, 13-07-2022 Better broadband and TV for less. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/v4-460px-Contact-Virgin-Media-Step-1.jpg","bigUrl":"\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/aid10172561-v4-728px-Contact-Virgin-Media-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"