Tradesy offers no mean for mediation they simply credit at her and shipped back a damaged dress to me. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. This usually takes 24-48 hours (but sometimes less). In addition, the company handles all the processes involved in shipping on your behalf for free! Do know that Tradesy will continue to inspect every returned item for your protection and to ensure that the item is in the same condition as when it was sold and to prevent any type of fraudulent behavior. Payment works a bit faster on Vestiaire Collective. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. Very pleased first-time Tradesy user. Tradesy has zero tolerance for designer replicas or counterfeited listings. . I'm hoping that the bag I've purchased is from a none smoking home. I received the Louie Vuitton that I wanted and I love it so much! After successfully creating an account, you can begin buying and selling on Tradesy. I am angry that Tradesy has tried to keep this important return information from me and I'm wondering when I'll get a say in all of this, if at all. Apparently they resell the items on another site. According to Forbes, the resale is predicted to grow significantly. I love the site!! We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. It was easy to place the order, the shoes came in as promised. Now it is Vestaire and nobody will help me. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. Tradesy Review: Better than eBay or Poshmark for Selling Your - Paypant since the order was placed even same day they are unable to assist with the modification of the transaction or even offer an account credit. We enable millions of customers to sell what's in their closets and fund their next shopping spree. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. Thank You, Because Tradesy allows me to get what I need for the moment and allow future payments. How can i change the photo in my listing. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. It doesn't matter what the reason is, unless you get your item back damaged, there's nothing you can do to fight it. Simple methods of shipping and return shipping. Tradesy has been wonderfully responsive and I would give 5 stars for their communication. There was a hundred dollar coupon, and the bag was described as gently used. How do returns affect sellers? | Tradesy Help & FAQs I'm honestly confused why it hasn't sold for so long, but that's beside the point. I have called and emailed several times regarding an item that came to me broken and fake! Im not the only one who has submitted complaints. Dont use this company. Im likewhat? I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue I dislike having to interrupt my flow to request more info so will tend to skip items that might have otherwise interested me. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". Dont dream of branded item if you are cheap. Please ship out ASAP, I'm leaving on vacation on 6/14 and would REEEEALLY love to take them with me ;). It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Many thanks! OneShop knows how challenging it is to resell online. We want to do anything we can to make each experience worthy of your best possible rating! Im treated this way and we sold over 1/2 million dollars in merchandise. This ensures that our customers almost never receive inauthentic items. tradesy return policy for sellers - xarxacatala.cat To User Friendly easier navigating your website.. Hi Sandra, We hate that you had a bad experience. Up to 44 Million women have bought secondhand items in 2017. Tradesy enables you to save. Both looked better than their photos. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. the bag is MOLDY! Tradesy also streamlines your shipping process. Each of your unique items must have its listing on the platform. The seller was Brandville so beware! Companies can ask for reviews via automatic invitations. I have read on other sites that Tradesy keep the returns and seller is SOL. We recently received your feedback and wanted to follow up with you. Learn more here. I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. Love the way this seller does business. All is correct. Just emailed seller for options. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. Although this did not work out with the seller, the platform backed me up. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. Items in better condition than described. Regardless, we're terribly sorry for any trouble or inconvenience our current Return Policy has caused. Autor de l'entrada Per ; Data de l'entrada calexico west port of entry hours; 12 month libor rate 2021 . Selling on Tradesy is quite easy; all you have to do is list the item on their website. The website is user friendly to navigate. The site is most especially patronized by women looking to shop for designer wears. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. I can trust Tradesy sellers to be upfront and honest. How fraudulent!! Thanks Tradesy. I have made good money with zero returns. These earrings are 100% fake and look awful. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. In addition, there are thousands of designers and brands available on Tradesy. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I have yet to find any evidence of wear on the bag-it is impeccable. Additionally, youll be asked to choose the category of the item you are listing to make it easier for potential buyers to access your listing. Will never ever sell at Tradesy ever again. While other sites charge a 2.00 fee for instant payout or free for bank transfer. This buyer probably knows how to cheat the system because they have sold many items on Tradesy. Very good. I found the shoes I wanted and some bathing suits that I was interested in and the prices were right. How Tradesy Return Policy Works: Tradesy return policy made simple, fair, and easy for both buyers and sellers. Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. It offers a service that enables you to pay for products in installments. Smell will go away We want to do anything we can to make each experience worthy of your best possible rating! Heres a Review on Tradesy. The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). I'm sure glad I did! Best of luck to you! See more, Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. Heres what happens next. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. Banks vs. Credit Unions: Whats the Difference? Supposedly the $800 Chanel earrings I purchased were real.They literally started turning green right away.. While you may find many inexpensive brands there, the steep selling fees make Tradesy a great place to sell designer and luxury inventory. Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. Better places to sell designer clothing: Poshmark, which has an equally high commission but doesnt hold your pay or charge extra to cash out, Amazon and eBay are all better choices to sell your designer goods. That is, if the purchased item does not meet the criteria, buyers can receive store credit. Or, if, No college? We'll see what happens. Sell the bag on our site! All while saving up to 90% off retail. A quick tour for Tradesy buyers - Help Center Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Anyone can write a Trustpilot review. These pythons were shipped in style. Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. Bunch of Bullies! Collectables like Pokemon cards, coins, and antiques. tradesy return policy for sellers I've always wanted a LV purse and my coworker recommended checking Tradesy out. Talk about what services you provide. Tradesy do not handle returns well. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. Why/how this company is still in business is beyond me. Hand-written note along with a cute thank you card on the inside. See more here. When you purchase fake brand products from Tradesy, youll get reimbursed in full. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. That said, it provides some services that are not available on. Submit Your Return Request Exactly as described and definitely authentic. New Menswear. To us, your feedback is everything, wed love to hear from you. Do not use Tradesy everything negative you read in reviews is true unfortunately. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Theyll offer you some crappy resolution deal that no way nears match the destroyed item. Tradesy's long list of restricted items is not allowed to be sold or listed on the site as they may pose a safety risk or policy violations . Super easy to navigate the site and search for specific items. When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. Thank you! Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. Punks! This purse is amazing! 2023 Trustpilot, Inc. All rights reserved. Everything worked out perfectly! An easy-to-use and user-friendly mobile app and online platform. They not gonna pay you for your damaged returns. Thousands of luxury items are listed daily, and are backed by Tradesy's authenticity guarantee. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. Learned my lesson. As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! It was delivered December 29th. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. We're so sorry to hear about the trouble regarding our commission rate! And when an interested buyer agrees on the price, youll need to ship it to the buyer. Excellent site! no thanks. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. See more here. I am now a fan of Tradesy and look forward to doing more shopping with them in the future. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. Tradesy allows you to buy and sell designer wear, ranging from shoes and jackets to wedding gowns and accessories. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. I Love shopping on Tradesy. If your item is shipped directly to the buyer, you will be paid 72 hours after delivery, as long as there are no issues. The bag was in perfect shape. Here are 8 tips for writing great reviews. No problem. Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. I'll never purchase anything from this scam company. Tradesy has standard fees that occur each item an item is sold. However, Tradesy faces huge competition from popular online marketplaces like eBay and Poshmark. Every thing I have bought from this site is FAKE! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. We only have so many days to confirm that we will have the item will ship in a timely manner. I'll be checking with you first on all my luxury purchases. Buyers have a maximum of four days after delivery to request a return. I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. Moreover, you also are not permitted to create a single listing of multiple items. The item cant be unbranded, and we may not accept the brand. Tradesys alternatives and competitors include eBay, Poshmark, Rebag, and Depop. The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. (e.g., dust bags, paper bags, or boxes). If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. Banking services provided by Piermont Bank, Member FDIC. When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Is Tradesy The Best Place To Sell Clothes? Don't put your stuff on this site. Poshmark allows you to post an unlimited number of products on its platform. Tradesy has a consumer rating of 4.7 stars from 35,456 reviews indicating that most customers are generally satisfied with their purchases. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. I have removed all my items from this shady scam company. In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. The platform enables you to find a luxurious wedding style at a fraction of the cost. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. Tradesy is an e-commerce website where you can sell anything from designer clothing, shoes, handbags, accessories, and all ceremonial-related items, from gowns to tuxedos. If I were you, I'd contact Tradesy immediately. anywho. Has anyone sold or bought on tradesy? It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. Tradesy Restricted Items: Keep These Off Your List. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. Help Center - Vestiaire Collective It offers free unlimited listing. Hi Gene,We recently reviewed your feedback and wanted to follow up with you. I sold a $1500 Herve Leger dress which I had only worn once. That is, if the purchased item does not meet the criteria, buyers can receive store credit. I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. Items made of fur or breakable materials such as glass, ceramic, etc. And if you sell more, then the fee increases to 19.8%. Hi There,We recently received your feedback and wanted to follow up with you! Awesome deals for authentic designer merchandise & accessories. Find an alternative. I was anxiously hoping that I made the right decision to purchase this item. I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. Once your listing is live, youll be notified immediately via email. 19.8% commission is higher compared to competitors, and it increases quite too often. -Tradesy will return all items under $150 back to the seller if buyer requests return. The platform charges $7.50 for every sold item that is less than $50. Photos must not come from the Internet; no retail photos or stock photos. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. Learn more, After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Hopefully the quality is worth it. A 19.8% commission rate is used for any sales over $50. The cost of your item will show no shipping charge, as Vestiaire does not add the cost of shipping to the price of the item until the buyer starts the checkout process, and then the cost of the label is separated in the order breakdown for the buyer. Tradesy will also ensure that the item's quality will not be compromised due to several shipments. Want to give someone something unique this holiday season? Tradesy has a flat commission rate of about $7.50 for sales under $50. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. If you have any other questions or concerns please dont hesitate to reach out. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. They take your money and don't give it to you. It also provides phone and email support. Tradesy vs. Poshmark vs. Mercari | Payability The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. Prom season is here, and you deserve to look and feel amazing for your big party! Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. However, if you are a professional seller, buyers will have 14 days to return your items. So if the wedding dress doesnt fit, for example, the buyer is out of luck. Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. You can see more about making an offer and settings, Welcome Tradesy Sellers! Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. This means that you can only list 250 products per month. Tradesy almost ripped me off of my $1,600. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. Some sellers seem more conscientious about this than others. IT DOES NOT! My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Find out how we combat fake reviews. If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. getting nervous about this. The Tradesy authentication team of experts will conduct a thorough inspection to determine whether the item is authentic or a designer replica. The last suggestion that was made to me was: The seller payout process is HORRIBLE. And that Tradesy won't be on my side. Youll know this by seeing the marked-down percentage according to the details you provided. How many days has it been since you purchased the handbag? OneShop is a financial technology company, not a bank. This is often due to the lack of incentives to offer customers. FAKE prada duffle bag and im done. Thanks! tradesy return policy for sellers - cabeloshidralindos.com They advertise a strict selling policy of authentic and accurate descriptions for listing. So if you put your trust on tradesy, you are 100% WRONG and will get scammed. In the app, Tradesy sellers must click the sell icon at the bottom to begin any sales process. when not using bag to take the lining out. Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! There was no sign that the item was on final sale. We enable millions of customers to sell what's in their closets and fund their next shopping spree. They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. If you plan to sell more expensive items, then eBay may be a cheaper platform as it offers a lower standard sales fee. I highly recommend it. Although it is popular for selling luxury items, you can also sell secondhand clothes on Tradesy. Were always here to help. i never got 1 phone call in 2 weeks. Hi James,We recently reviewed your feedback and wanted to follow up with you. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. They have stolen money that is mine. This has been a miserable experience. i can't find anything on the website. Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. So pleased. For sales over $50, Tradesy deducts commission of 19.8%. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! This is a warning to sellers. Furthermore, Poshmark is popularly known for trendy brands, womens fashion, and higher-end clothing and accessories. Why is it so secretive to tell me the exact return reason?? We would be happy to explain our findings further with you, please contact us at team@tradesy.com.We hope this sheds light on our authentication process. Uncategorized ; June 21, 2022 tradesy return policy for sellers . It was overall a great experience! Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. We hope this sheds light on our authentication process. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. eBay is one of the founders of resale marketplaces; it was launched in 1995. The only time you can get a full refund on any item or get compensation for a wedding item is if the seller misrepresented or misinformed you in the advertisement. Poshmark inspect item sold over 500 dollars before sending to the seller. For items priced at less than $150, the payment processing fee will be just $5. In contrast, Tradesy does not offer as many tools for sellers. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. It offers free shipping for all products except wedding gifts. Now it is Vestaire and nobody will help me. Clearly the buyer wore the dress out to an event and returned it seven days later. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? These include undergarments, children's toys, hazardous materials, tobacco products, and many others.

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